Reconciling after an argument is largely a byproduct of a combination of techniques and skill development. After mediating 1000’s of cases with disputing parties, Carol Barkes is certain about the following:
1) There is no such thing as constructive criticism. It is just criticism. Instead, try using a complaint that is focused on the problem rather than criticism of what the other person did. This makes it less personal and puts the two parties on the same side of the table with the conflict on the other side.