Carol Barkes, CPM, MBA, is a conflict resolution expert, mediator, national speaker, educator and bestselling author who uniquely applies neuroscience to the fields of conflict resolution and negotiations. Her expert perspective is always fresh and relevant.
in an interview :
Employees are no longer allowing their employers to silence them and they’re exposing their workplace for the toxic/racist cultures that they may breed. What can companies learn from these scandals so that they can start working on fixing their behaviors/cultures now? Here are 5 strategies to addressing toxicity in the workplace:
1) Communication is key. Having an environment that encourages open and honest dialog allows employees (over time) to trust they can speak without negative repercussions. This environment often helps companies identify blind spots as employees feel safer to speak out about issues and concerns.