Carol Barkes, CPM, MBA, is a conflict resolution expert, mediator, national speaker, educator and bestselling author who uniquely applies neuroscience to the fields of conflict resolution and negotiations. Her expert perspective is always fresh and relevant.
about Resolving Disputes Remotely:
Mediating conflict between virtual teams is largely about the brain and our natural tendency to go negative when we cannot connect all the dots. In other words, when we are not fully involved with other team members and something goes wrong, we typically find negative reasons for the occurrence.