Interview: Carol Barkes
This comes from a communications expert, Carol Barkes. Here are some talking points for an interview on how to negotiate medical bills:
1.Make yourself have the difficult conversation.Many times, people avoid communicating about bills that they cannot pay. This makes their position much weaker and potentially escalates the bill to a collection agency. Instead, have the difficult conversations and be honest about your capabilities to repay. Your honesty and lack of avoiding the situation will typically create a more collaborative relationship with the provider.